Please read these answers to frequently asked questions (F.A.Q.) and do not hesitate to contact us if you have some more!

 

During May, June, September & October, reservations are required Monday to Friday. Weekends and holidays we run on a drop in, first come, first served basis.

During July & August, we do NOT take reservations. Due to the busy summer season, we operate on a drop in, first come, first served basis every day.

  • Aerial Trekking Course (a.k.a. High Ropes Challenge Course): there is no minimum age, only a minimum height requirement of 4ft7″ (140 cm). The maximum weight of the adult program is 250lbs (113kg).
  • Kids Tree Adventure: the minimum age is 5 years old, minimum height of 3ft7″ (110 cm), maximum height of 4ft7″ (140cm) and a maximum weight of 120lbs (55 kg).
  • Jungle Gym: the minimum age is 2 years old up to a maximum of 12 years old.
  • Adventure Tower: the minimum age is 6 years old, minimum weight of 45lbs (20kg) and the maximum weight is 250lbs (113kg).

The Aerial Trekking Course can take anywhere between 1-3hrs depending on your personal fitness level, how comfortable you are with heights, as well as how many other people are in the trees. Because July and August are very busy, plan to spend more time in the trees.

We recommend wearing comfortable outdoor clothing, shoes or sport sandals (must have a strap around the heel, flip flops are not allowed) and appropriate dress for the weather and for climbing trees. Gloves are recommended but optional. Do not wear jewelry such as long earrings, bracelets, necklaces, rings etc. Please ensure you tie your hair back.

Cameras can be taken into the trees using the strap to attach it to your harness or worn across the body if it has a long strap. 

You do not have to be an Olympic Athlete to enjoy SkyTrek Adventure Park! Although it is not called a “Challenge Course” for nothing! It involves mental and physical challenges. With three difficulty levels within the Aerial Trekking Course (a.k.a. High Ropes Challenge Course), you can choose how far you want to go.

We have seven zip lines altogether incorporated within the Aerial Trekking Course. The longest one is over 100 feet long (35m)! You have to do the challenges to get to the ziplines.

The course starts low, and then gets higher as you continue. The highest part of the course is 40 feet off the ground!

At the end of each course there is the option to return to the ground. If you are in the middle of the course and do not want to continue, one of our experienced guides will come up and lower you to the ground. 

You have 30 minutes to try climbing different routes or play around.

SkyTrek Adventure Park provides all the safety equipment for climbing and has an auto-belay system already in place. You may choose to bring your own purpose made rock climbing shoes, but all harnesses used must be SkyTrek Adventure Park harnesses. Chalk is provided but you can bring your own if you want to.

SkyTrek Adventure Park provides participants with a harness, helmet and all necessary safety equipment. Our professionally trained guides will demonstrate and teach you how to use the equipment and how to participate in all activities safely and successfully.

You may choose to bring some snug gloves to wear for the Aerial Trekking Course and/or purpose made rock climbing shoes for the rock wall at the Adventure Tower.

Yes. All of our activities, including the Kids Jungle Gym, require shoes with a heel strap. No flip flops!

Up to 4 youths (under 16’s) can be accompanied and supervised by a chaperon from the course or on the ground. Youths have to stay in a 3 game radius to each other.

Yes, a parent/guardian of 16 years or older must stay in the area while you enjoy the activities. 

The Kids Tree Adventure has many of the same obstacles and games as the Aerial Trekking Course, just on a smaller scale. There are no ziplines on Kids Tree Adventure. However, there is a zipline in the Kids Jungle Gym!

Adventure sport activities have risks and all participants are required to sign a Release of Liability Agreement. Participants under 19 years of age will also need a parent / guardian to sign their waiver. You can sign it online now and gain time on your visit!

Your friends and family members are welcome to join you. They can walk, observe and support you from the designated walking trails below our courses. Helmets are required below the Aerial Trekking Course. They are available at the reception at no charge – just tell the lodge receptionist you want to cheer your friends on.

Yes! Skytrek is open in the rain. Closure would only take place in the event of thunder, lightning or wind storms in the immediate area.

No, if there is a thunder/wind storm right above us our guides will get everyone out of the trees. The storms in this area pass very quickly and once it is clear you can return to the trees. If you choose not to go back up into the trees SkyTrek is unable to provide a refund due to weather circumstances beyond our control.

As the Aerial Trekking Course can take anywhere between 1-3hrs, we usually take our last group at 4:00pm. Although it is best to arrive earlier to ensure you have plenty of time to finish the course. In July and August, we advise you to come in the morning to ensure you’ll have enough time to complete the course.

We take our last Kids Tree Adventure group at 5:30pm.

Yes! The group must include 10 or more participants. Group rates are only available on weekdays for the months of May, June, September and October, and must be pre-booked. Please enquire for group rates: groups@skytrekadventurepark.com

For cancellation of group bookings please notify us a minimum of 48 hours prior to your booking! 

We accept cash, Debit, Visa and Mastercard. No American Express or personal cheques. Sorry! 

Yes, you can purchase gift certificates for any of the attractions of the park. 

We sell snacks such as chips, cookies, chocolate bars, tuna snacks and edamame beans. We also sell bottled water, pop, gatorade, and coffee. 

You will need both your hands to go through the course and drinks dropped from a height may spill and possibly injure someone watching below… If you do need to take a drink it’s best if it can be securely attached to your harness.

 

 

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