COMMON QUESTIONSAnswers to the most frequently asked questions
We highly recommend reservations for the only attraction we take reservations and advance purchase for – the Sky Course! It takes 1-3 hours to complete, and groups start every 30 minutes. Making a reservation will ensure you get to start at your specified time without having to wait for the next available time slot. Please arrive at least 15 minutes prior to your reservation time and come prepared to begin.
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› Sky Course (a.k.a. High Ropes Challenge Course): there is no minimum age, only a minimum reach requirement of 5’6″ (palm of hand). The maximum weight of the adult program is 250lbs (113kg).
› Kids Sky Adventure: the minimum age is 5 years old, minimum height of 3ft7″ (110 cm), maximum height of 4ft7″ (140cm) and a maximum weight of 120lbs (55 kg).
› Sky Gym: the minimum age is 2 years old up to a maximum of 12 years old.
› Adventure Tower: the minimum age is 5 years old, minimum weight of 45lbs (20kg) and the maximum weight is 250lbs (113kg).
The Sky Course can take anywhere between 1-3hrs depending on your personal fitness level, how comfortable you are with heights, as well as how many other people are in the trees. Because July and August are very busy, plan to spend more time in the trees.
We recommend wearing comfortable outdoor clothing, closed toe shoes (no sandals or Crocs), and appropriate dress for the weather and for climbing trees. Gloves are recommended but optional. Do not wear jewelry such as long earrings, bracelets, necklaces, rings etc. Please ensure you tie your hair back.
You do not have to be an Olympic Athlete to enjoy SkyTrek Adventure Park! Although it is not called a “Challenge Course” for nothing! It involves mental and physical challenges. With three difficulty levels within the Sky Course (a.k.a. High Ropes Challenge Course), you can choose how far you want to go.
We have seven zip lines altogether incorporated within the Sky Course. The longest one is over 100 feet long (35m)! You have to do the challenges to get to the ziplines.
The course starts low, and then gets higher as you continue. The highest part of the course is 40 feet off the ground!
There are exit points throughout our courses that your Guide will highlight for you. If you are in the middle of the course and do not want to continue, one of our experienced guides will come up and lower you to the ground.
SkyTrek Adventure Park provides all the safety equipment for climbing and has an auto-belay system already in place. You may choose to bring your own purpose made rock climbing shoes, but all harnesses used must be SkyTrek Adventure Park harnesses. Chalk is provided but you can bring your own if you want to.
SkyTrek Adventure Park provides participants with a harness, helmet and all necessary safety equipment. Our professionally trained guides will demonstrate and teach you how to use the equipment and how to participate in all activities safely and successfully.
You may choose to bring some snug gloves to wear for the Sky Course and/or purpose made rock climbing shoes for the rock wall at the Adventure Tower.
Yes. All of our activities, including the Sky Gym, require closed toe shoes – no sandals or Crocs.
Up to 4 youths (under 15’s) must be accompanied by an adult on the course. Youths have to stay in a 3 game radius to each other.
Yes, a parent/guardian must stay in the area while you enjoy the activities.
Adventure sport activities have risks and all participants are required to sign a Release of Liability Agreement. Participants under 19 years of age will also need a parent / guardian to sign their waiver. You can sign it online now and gain time on your visit!
Your friends and family members are welcome to join you. They can walk, observe and support you from the designated walking trails below our courses. Helmets are required below the Sky Course. They are available at the reception at no charge – just tell the lodge receptionist you want to cheer your friends on.
Yes! Skytrek is open in the rain. Closure would only take place in the event of thunder, lightning or wind storms in the immediate area.
No, if there is a thunder/wind storm right above us our guides will get everyone out of the trees. The storms in this area pass very quickly and once it is clear you can return to the trees. If you choose not to go back up into the trees SkyTrek is unable to provide a refund due to weather circumstances beyond our control.
As the Sky Course can take anywhere between 1-3hrs, we usually take our last group 2-3 hours before closing. Although it is best to arrive earlier to ensure you have plenty of time to finish the course, and to make a reservation. In July and August, we advise you to come in the morning to ensure you’ll have enough time to complete the course.
Try to arrive 2 hours before closing to make the most of your visit to SkyTrek Adventure Park!
Yes! The group must include 10 or more participants. Group rates are only available on weekdays for the months of May, June, September and October, and must be pre-booked. Please enquire for group rates: [email protected]
For cancellation of group bookings please notify us a minimum of 48 hours prior to your booking!
We accept cash, Debit, Visa and Mastercard. No American Express or personal cheques. Sorry!
Yes, you can purchase gift certificates for any of the attractions of the park.
We sell snacks such as chips, cookies, chocolate bars, and ice cream. We also sell bottled water, pop, and Powerade.
You will need both your hands to go through the course and drinks dropped from a height may spill and possibly injure someone watching below. If you do need to take a drink it’s best if it can be securely attached to your harness.
If you don’t find the answers to your questions on this page, do not hesitate to contact us to inquire »